Shipping policy
Shipping Policy
Please allow 1–3 business days for processing before your order ships. Once fulfilled, you’ll receive tracking details to monitor delivery in real time.
United States
We offer two domestic shipping options through USPS:
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Priority Express: typically 1–3 business days
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Standard Shipping: typically 3–5 business days
Orders over $150 qualify for free Priority Express Shipping.
Worldwide
All international orders are shipped via DHL or UPS, depending on location and service availability.
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DHL Express: usually 4–7 business days
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DHL Economy: may take 10–20+ business days depending on your region and customs processing times.
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UPS Worldwide Expedited: typically 5–10 business days
All duties and taxes are prepaid at checkout for a smooth, hassle-free experience.
Delivery time varies by destination and shipping method.
Additional Details
Once your package has been handed off to the carrier, it’s under their responsibility. We’re not liable for lost or delayed shipments, but if an issue occurs, contact us immediately. We’ll work directly with the carrier and shipping insurance to help resolve the situation.
Some remote areas or restricted territories may not be eligible for delivery. If you experience issues at checkout, reach out and our team will assist.
At Undefined, transparency comes first, the price you pay is the final price. No hidden fees, no surprise duties, just a clear and efficient process from order to delivery.